Hear what our customers are saying
How long do they change color?
Color change potions will continue to settle and change color when shaken indefinitely, but require a little bit of TLC.
They want to be shaken and picked up often. I have seen the color change pigment congeal when a bottle was left for about a year without being shaken. This is something to consider if you're buying them for Halloween decorations and intend to pack them away for most of the year.
Do they need any special care?
Not really, but they do have a few enemies to be aware of. Direct sunlight can do something weird to the pigments I use, and sometimes leaches the color out of them. A sunny room is okay, direct sunlight like a windowsill or shelf by a window probably is not.
Extreme hot or cold can damage the wax or even cause the glass to break, so they are best stored indoors.
Glow in the dark and light up potions will need to be periodically charged in the sunlight in order to light up.
How quickly do you ship?
I ship within 5-8 business days of recieving payment and always ship priority usps if the shipping charge covers it.
If you have upgraded to express shipping, please shoot me a message so I'm aware of it, and can get it to you ASAP.
We combine shipping charges, based on the weight of the potions you choose. Sometimes, on larger orders, it overcharges a bit. When that happens, I refund the overage to you. If you make multiple purchases to the same address in one restock, please message us and we will try to box your orders together and refund the excess shipping charge.
How safely are they packaged?
Each bottle is wrapped in honecomb paper, and packed in biodegradable packing peanuts. We prioritize safe and secure packaging over pretty packaging.
WEATHER WARNING: In freezing temperatures potions left in mailboxes or outside can freeze. Like all liquids they will expand and break the bottles. If ordering during colder weather please ensure you bring your order inside once it is delivered.
Do you ship internationally?
WE don't ship to the UK or EU any longer, as the VAT regulations make it too difficult for us to manage. We ship to countries outside the UK/EU but please be aware of any customs charges that you country charges, I cannot ship these as gifts. If you refuse your package, I will refund you the cost of the bottles, but not the cost of shipping, as I will have paid that and can't get it back.
Do you offer returns?
I gladly accept returns, exchanges, and cancellations.
Contact me within: 14 days of delivery Ship items back within: 21 days of delivery
Request a cancellation within: 24 hours of purchase
I offer a 15 day return period, as long as items are in original condition. If the item is damaged, I will happily cover the return shipping charge. If you decide that you don't love it (or didn't read about the size or aging) and would like to return it, I will not cover the return shipping. I hope that you love your items but please contact me with any issues!
The bottles almost never leak, though it can happen due to the pressure in the airplane. If this should occur, I ask that you let them dry out for about two days. More often then not, they reseal themselves (magic!) and you can shake and enjoy them with no leaks. The labels are hand aged and part of this process is getting them wet. A little wetness won't hurt them, just leave them alone until they dry. If, after they dry, they still leak or are damaged, I will happily refund you or send you a new one!
I do not allow habitual cancellations and returns. I reserve the right to deny return/cancellation privileges to repeat offenders. I reserve the right to cancel orders of those who abuse my policies.